Competency based interviews are becoming increasingly popular as a way to predict a candidate’s future performance. Essentially a series of behavioural questions, the interviewer will ask you to demonstrate a skill using real life examples.Answering competency based questionsWe recommend the STAR technique, describing:the Situationthe Task required as a resultthe Action you tookthe Result of that actionBe positive in your response but resist the temptation to embellish your achievements. If you can’t think of a good example straight away, ask the interviewer for a moment or two.Here are some typical competency based questions:How do you establish your priorities for the day?Tell me about a time when you had to change a colleague's mind.When did you last solve a problem with decisive action?Can you give an example of when you had to multi-task to meet a deadline?Remember to be yourself when answering competency questions; use real life examples and relate them to your experience, how you reacted or how it made you feel.Office supportLinksAbout usRoles we recruitOur specialist areas of expertiseInsight and adviceLinksWhat makes a good secretary/PAPreparing for an interviewDress for successStaying calm on the big dayCompetency based questionsSome typical questionsAfter the interview
